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Manhattan Solutions Inc.

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Manhattan:              914-494-4771
Virginia Beach:        757-288-0189             

Error 51 (Loss of beam detect)

  • IIP/IIP+/IIIP
       Improperly seated toner cartridge - remove and reinstall
       Laser shutter blocked or damaged
       Damaged fiber optic cable
       Defective Laser PCA - replace

  • II/IID/III/IIID
       Defective toner cartridge - Replace with different cartridge, even empty for testing
       Bad or loose cable connectors - Scanner to DC Controller - check and tighten connector pins at       
       both ends of cable
       Damaged Fiber optic cable - examine for cuts or kinks, replace as necessary
       Defective Scanner Assembly - Replace  RG5-0050

  • IIISi/4Si
       Defective Toner Cartridge - Replace with different cartridge, even empty for testing
       Fiber Optic cable - examine for cuts kinks, nicks.
       Faulty Connectors - Check J002 on DC controller and J601 on Laser PCA
       Low DC Voltage - Verify 12 VDC at J601-2 on Laser PCA
       Defective Scanner Assembly - Replace Laser Scanner Assembly

  • 4/4+/5
       Faulty Laser Scanner Cable Connectors - Remove and Reseat connectors
       Defective Laser Scanner Assembly - Replace RG5-0049

Error 52 (Incorrect Scanner Speed)

HP LASER PRINTERS 2, 2D, 3, 3D
1. Defective cable laser scanner to dc controller. 
2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 
1. Bad scanner motor. 
2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V
1. Faulty cable assembly. 
2. Scanner motor problem.
3. Defective laser scanner assembly.
4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 
1. Faulty laser scanner cable. 
2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 
1. Temporary error. 
2. Improperly fitted scanning assembly.
3. Scanner cable problem.
4. Defective laser scanner assembly.
5. Defective dc controller pca.

HP LASER PRINTERS 1200, 2200, 3100, 3200, 4100
1. Temporary error. 
2. Replace contact image sensor. 
3. Replace formatter. 
4. Replace laser scanner. 
5. Replace cables to laser scanner and ECU.

HP LASER PRINTER 4500
1. Temporary error. 
2. Replace laser scanner. 

HP LASER PRINTER 8500
1. Temporary error.
2. Replace laser scanner motor.

HP LASER PRINTER 9000 
1. Temporary error.
2. Replace DC controller. 
3. Replace upper cable guide assembly.
4. Replace laser scanner.
5. Reseat laser scanner and DC controller.

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